Privacy Policy

Effective Date: [15/08/2025]

Last Updated: [14/08/2025]

Ayu devices pvt ltd respects your privacy and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our mobile application Future health and related services.

By downloading, installing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with safe, effective, and personalized healthcare support:

a) Personal Information – Age, gender, contact details (Only login purpose)

b) Health Information – Not taking any of these details.

c) Device & Technical Information – Device model, operating system, unique device identifiers

App usage statistics and crash logs (to improve service)

2. How We Use Your Information

We use your information strictly for healthcare and service delivery purposes, including:

Monitoring your health and providing personalized insights

Sending medication and health reminders

Enabling your care team (doctors, nurses, family) to view your progress

Detecting early warning signs and triggering alerts

Complying with applicable laws and medical guidelines

We do not sell your personal or health data to any third parties.

3. How We Share Your Information

We only share your data in these situations:

With your consent – e.g., sharing data with your doctor or family

With healthcare providers – for medical care, only as necessary

With service providers – who help us run the app (e.g., cloud hosting, analytics), under strict confidentiality agreements

As required by law – when mandated by government authorities or court orders

4. Data Security

We follow industry-standard security practices to protect your data:

End-to-end encryption for data transmission

Secure storage on encrypted servers within India, per Digital Personal Data Protection Act, 2023

Access controls so only authorized personnel can view your data

While we take all reasonable measures, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We keep your data only as long as necessary to provide our services or as required by law.

You can request deletion of your account and data anytime by contacting us.

Once deleted, your data cannot be recovered.

6. Your Rights

Under Indian law, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for data processing

Lodge a complaint with the Data Protection Board of India if you believe your rights are violated

To exercise these rights, email us at: contact@future-health.ai

7. Children’s Privacy

Our app is intended for use by adults (18+). For patients under 18, a parent/guardian must provide consent and supervise usage.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App, and continued use after updates means you accept the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact:

Ayu Devices Pvt.Ltd

Phone: +91 8904813050

Mail: contact@future-health.ai